Debrider Privacy Policy

Effective Date: 2025-08-11

This Privacy Policy outlines how Debrider collects, protects and uses user information, how users manage their own personal information, how Debrider protects minors' privacy rights through the usage of Debrider software, websites and services (collectively as "Services"), and the application and update of this Privacy Policy. It is recommended that users carefully read and understand all the contents of this policy, especially those with conspicuous marks reminding you to pay special attention.

Content

I. What data do we collect? II. How do we collect your data? III. How will we use your data? IV. How do we store and protect your data? V. Marketing VI. What are your data protection rights? VII. Cookies and similar technologies VIII. Privacy policy for minors IX. Do not sell your personal information X. Transfer of personal information outside of your country XI. Privacy policies of other websites XII. Application and Renewal of this Policy XIII. How to contact us

Please read and understand this privacy policy carefully before using our Services.

I. What data do we collect?

When Debrider provides Services, it may collect, store and use the following information:

• Account Information: Debrider collects, and associates with your account, the information you provide when you sign up for your account, such as your e-mail.
• Payment Information: If you choose to pay Debrider for specific services, information about your billing address and method of payment, such as bank details, credit, debit, or other payment card information will be collected to process the transaction.
• Usage Information: Debrider collects information related to how you use the Services, including actions you take in your account. We use this information to provide, improve, and promote our Services, and protect Debrider users. This information may include log information, download history, and other usage data.
• Other Information: You may at your sole discretion provide other information to Debrider, for example, when you contact customer support.

II. How do we collect your data?

You directly provide Debrider with most of the personal information Debrider collects. We collect data and process data when you:

• Register as a user or place an order for any of our privileged services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our Services via your browser's cookies.

Debrider may also receive your personal information indirectly from the following sources:

• Individuals: Debrider may collect information about you from other individuals — for example, if that individual has invited you to use Debrider Services.
• At Your Direction: You may direct other individuals or third parties to share information with Debrider. For example, you may log in to Debrider through platforms such as Google and Facebook.
• Debrider Partners: We may also validate the information you provide — for example, when creating a Debrider account, with a third party for security, and for fraud-prevention purposes.

III. How will we use your data?

Debrider collects your personal information so that we can:

• Provide services to you, such as verification, upgrades, and synchronization.
• Process your transactions and manage your account.
• Conduct user authentication and account retrieval.
• For archive and backup purposes.
• Improve user information safety and provide customer support.
• Protect security and prevent fraud.
• Provide specific functions of the software or other functions based on your request.
• Comply with applicable laws.

Debrider may share personal information with service providers who act on our behalf, our partners, or others at your direction. Further, Debrider does not share personal data with third parties for their own marketing purposes.

• Service Providers: Debrider may engage third parties to act as its service providers and perform certain tasks on our behalf, such as processing or storing information, including personal information, in connection with your use of Debrider Services. Debrider's service providers are obligated to handle personal information consistent with this Privacy Policy and according to our instructions.
• Partners: At times, Debrider may partner with third parties to provide services or other offerings. For example, when Debrider processes your order, it may send your personal information to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. Debrider requires its partners to protect your personal information.
• Others: Debrider may share personal information with others at your direction or with your consent. Debrider may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

IV. How do we store and protect your data?

We store your personal data on our servers and the servers of our service providers. Because we and our service providers maintain servers in global locations, your personal data may be transferred across national borders and stored on servers outside of your country or region.

The duration of the storage of personal information is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding information will be routinely deleted, provided it is no longer necessary for the performance or initiation of a contract and/or there is no longer any legitimate interest on our part in the further storage.

Debrider will protect the personal information provided by you with safety protection measures conforming to industry standards to prevent unauthorized access, public disclosure, use, modification, damage, or loss of data. The Internet is not absolutely safe. We strongly recommend that you use a complex password to help us ensure the security of your account.

After an unfortunate personal information security incident occurs, we will inform you in a timely manner in accordance with the requirements of laws and regulations.

When our products or services are ceased, we will notify you and delete your personal information or anonymize it within 90 days, unless otherwise required by relevant law.

V. Marketing

Debrider would like to send you information about our Services that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Debrider from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us at: [email protected].

VI. What are your data protection rights?

• Right of Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that Debrider correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that Debrider erase your personal information, under certain conditions.
• Right to Restriction of Processing: You have the right to request that Debrider restrict the processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that Debrider transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Object: You have the right to object to Debrider's processing of your personal information, under certain conditions.

To exercise these rights, you can query or correct your user information after logging in to your personal center. When you request to delete your account, we may require you to verify your identity to confirm you are the legitimate owner of the account before proceeding with the irreversible cancellation. The information you provide is used only for this security verification.

If you make a request, Debrider will respond to you as soon as possible. If you would like to exercise any of these rights, please contact us at our email: [email protected].

VII. Cookies and similar technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you use Debrider Services, we may collect information from you automatically through cookies or similar technology to improve your experience, including keeping you signed in and understanding how you use our Services. For more details on how to manage cookies, you can visit your browser's help resources. Please note that in a few cases, some of our Service features may not function if you disable cookies.

VIII. Privacy policy for minors

Debrider does not knowingly collect or solicit personal information from anyone under the age of 13 (or the equivalent minimum age in the relevant jurisdiction) ("Minor"). If you are a Minor, please do not send any personal information about yourself to Debrider. If we learn that we have collected personal information from a Minor, we will delete that information as quickly as possible. If you believe that we might have any information from or about a Minor, please contact us at: [email protected].

IX. Do not sell your personal information

In case our processing of personal information is within the scope of the California Consumer Privacy Act ("CCPA"), Debrider makes the following additional commitments to you. Debrider will retain, use, or disclose personal information for no purpose other than for the purposes set out in this Privacy Policy and as permitted under the CCPA, including under any "sale" exemption. In no event will Debrider sell any such personal information.

X. Transfer of personal information outside of your country

Debrider Services may connect you to the world. To make that possible, your personal information may be transferred to or accessed by entities around the world. Debrider complies with laws on the transfer of personal data between countries to help ensure your information is protected, wherever it may be.

XI. Privacy policies of other websites

Debrider Services may contain links to other websites or applications. This Privacy Policy applies only to Debrider Services, so if you click on a link to another website or application, you should read their privacy policy.

XII. Application and Renewal of this Policy

Debrider keeps its Privacy Policy under regular review and places any updates on this web page.

XIII. How to contact us

If you have any questions about Debrider's Privacy Policy, the information we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

If Debrider cannot resolve your question, you may refer your complaint to the applicable regulator.